A little help goes a long way.

Tell us what happened, what you expected, and, if relevant, the project name. Please leave out passwords, payment card numbers, and private access links.

Email us at support@shortme.studio.

Purchases made in an app store

You can manage renewal and request refunds in the store where you purchased. Use Restore Purchases in the mobile app to reconnect a purchase to your signed-in account.

Service operator and legal contact

ShortMe is operated by BEINTOUCH PTE. LTD., Singapore (UEN 202144978W). Business and contact address: 10 Anson Road #20-05, International Plaza, Singapore 079903. For support or billing questions, email support@shortme.studio. For privacy or legal requests, email legal@shortme.studio. You can also visit our support page.