Your account. Your choice.

You can delete your ShortMe account from the web without installing the app. Sign in with the same method you use for ShortMe, open Account, and choose Delete account.

What happens next

Once your deletion request is accepted, access to your account, projects, source files, and results is revoked immediately. Your account remains pending deletion while background cleanup runs; the acceptance message does not mean every file has already been erased. Download anything you want to keep before requesting deletion. An accepted request cannot be undone.

Limited billing and security records may remain where legally required. See our Privacy Policy for details.

What happens to subscriptions

ShortMe will stop Stripe subscription renewals during cleanup before final account deletion. This is part of the pending cleanup, not confirmation that renewal was stopped when you submitted the request.

If you subscribed through Apple or Google, you must cancel renewal separately in the original store’s subscription settings. Deleting your ShortMe account does not cancel those store subscriptions. You can cancel them before requesting deletion to avoid future charges.

Unable to sign in?

Contact support@shortme.studio from the email address on your account. We may need to verify account ownership before accepting the deletion request.

Service operator and legal contact

ShortMe is operated by BEINTOUCH PTE. LTD., Singapore (UEN 202144978W). Business and contact address: 10 Anson Road #20-05, International Plaza, Singapore 079903. For support or billing questions, email support@shortme.studio. For privacy or legal requests, email legal@shortme.studio. You can also visit our support page.